Your technician takes a reading and then stops working to write it down. Gloves off, walk to the terminal, type it, walk back, find his place again. Bayhand lets him say "cylinder three, one forty-five PSI" and have it land in the right field — checked against spec, read back to him, confirmed with a thumb button. He never stops working.
What changes on the floor
Repeat four times on a four-cylinder — or hold all four numbers in your head and enter them at the end, which is where transposed readings come from.
Hands never leave the job. The number is committed at the moment he reads it, not reconstructed twenty minutes later.
Confirmation is a physical button press, not a spoken "yes" — so speech recognition stays out of the safety-critical path. Any reading outside spec range is flagged for the technician, never silently corrected.
How it reads a number
The value is read back digit by digit, because “one forty-five” and “one fifty-five” sound alike in a loud bay and “one four five” does not. Confirmation is the same button he pressed to talk, so no second recognition step can go wrong.
Every job, not just inspections
Compression and leak-down. Brake pad and rotor measurements. Battery and charging tests. Fuel pressure. Fault codes. Torque values confirmed. The findings, the cause, the correction. Anything that ends up on an estimate you have to stand behind.
Ontario's DriveON program made the problem more visible — mandatory measurements keyed into an MTO tablet at the lift — but the same lost trip sits inside diagnostics, brake work, and every repair order written under the province's 10% estimate rule. Bayhand is built for the whole day, not one inspection type.
Where the time goes
20 minutes back per inspection — the wrench time is identical, because the work is identical
We are deliberately not claiming the inspection gets faster. The inspection takes exactly as long as it takes. What shrinks is the part that isn't inspecting.
What it's worth
| Input | Value | Where it comes from |
|---|---|---|
| Safety inspection duration under DriveON | 2.0 hr | One Ontario technician's public account. Needs verifying shop by shop. |
| Documentation time inside that | 25 min | Our estimate. We would rather measure yours. |
| Billed labour rate | $130/hr | Midpoint of the Ontario $120–140 independent range, mid-2026. |
| Waste per technician per shift | 45 min | Field-service research on clarification and rework from incomplete work orders. US data, not Ontario. |
| What we claim to recover | 15 min | One third of the above. Deliberately conservative. |
| Loaded technician cost | ~$44/hr | A London wage of $35.45/hr plus roughly 25% burden. |
These figures are transferred from other markets, and we would rather say so than have you discover it later. The offer at the bottom of this page exists so you can replace every one of them with a number from your own bay.
Straight answers
What a technician wears
Roughly $150 to $250 per technician, once. The muff-style headsets cost more and buy you a hearing-protection upgrade at the same time, which usually comes out of a different budget line.
Why us
Everything else in this category is American. The nearest competitor is in San Diego. None of it was built for DriveON, the MTO, or Ontario's rule that a final invoice cannot exceed the written estimate by more than ten per cent — because none of that exists where they are.
We are a Canadian company in London, Ontario. For an Ontario operator that means your integration gets built to your requirements rather than added to a backlog in another country, and the person who wrote the software can be standing in your bay the same week.
We record your technicians with their permission, time what documentation actually costs you, and hand you the study. You keep it whether or not you ever buy anything. If the number doesn't justify acting on, we will tell you so in writing.
One thing we ask on the visit: what languages and accents are on your floor. It is the single biggest technical factor in getting this right.
asanka@hdsoftware.ca
HD Software, Inc. — London, Ontario